Job Descriptions Job ID: CS001 Department: Customer Service Job Title: Customer Service Representative Location: 85 Horsehill Road, Cedar Knolls State: NJ Job Summary: Answer and Triage all incoming callsHandle test related calls (code number, specimen requirements, tat, etc.)Reach physician staff to clarify information pertaining to the patient.Release results to ordering physician or staff when requested.Follow-up and confirmation of critical values received at the doctor's office. Requirements: High School diploma or G.E.D.Certified Medical AssistantCertified Phlebotomist or experience working in Laboratory or similar operation a plusFair data entry skills requiredExcellent communication skillsFamiliar with medical terminology and specimen requirements a plusTo apply for this position email your resume and cover letter to CustomerService@MedLabDx.com.
